In
the following you will find some for us and our work important basic documents
- Council
Resolution 25 May 2000
on a Community-wide network of national bodies for the extra-judicial
settlement of consumer disputes
- Commission
working
document on the creation of a European Extra-Judicial Network (EEJ-Net)
- Report
on action taken on the Community policy on out-of-court settlement of
consumer disputes (recommendation 98/257/EC and conclusions
of the Tampere European Council Doc A5-0134/2001;
- Committee
on Legal Affairs and the Internal Market, Rapporteur:
Diana Wallis, 25.04.2001, (2000/2209(INI))
- Commission
Recommendation of 4 April 2001 on the principles for out-of-court bodies
involved in the consensual resolution of consumer disputes (2001/310/CE)
- Recommendation
on the principles applicable to the bodies responsible for out-of-court
settlement of consumer disputes” (98/257/CE)
- Green
paper on alternative dispute resolution in civil and commercial
law, 19.04.2002, COM (2002) 196 final
- Communication
from the Commission
on „widening consumer access to alternative dispute resolution“,
04.04.2001, COM (2001) 161 final
- Communication
from the Commission to the European Parliament, the Council, the
Economic and Social Committee and the Committee of the Regions, Consumer
Policy Strategy 2002-2006, C5-032902, 7.5.2002, COM (2002) 208
- A
study on alternative dispute resolution and cross-border complaints
in Europe, Tema Nord 2002:562, Nordic
Council of Ministers Consumer, p.55-61
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